Information We Collect

We collect personal information that you provide to us directly when you:

• Book a tour or make inquiries.
• Sign up for our newsletter or promotional materials.
• Communicate with us via email, phone, or other channels.

The information we collect may include:

• Full name
• Contact details (email address, phone number)
• Payment information
• Passport and visa information (for booking purposes)
• Special requirements (such as dietary preferences or medical conditions)

How We Use Your Information

We use the information we collect for the following purposes:

• Booking & Reservations: To process your bookings, payments, and tour arrangements.
• Customer Support: To respond to inquiries, provide customer service, and offer assistance.
• Personalization: To tailor our services to your preferences and enhance your experience.
• Marketing & Promotions: If you opt in, we may send you updates on new offers, promotions, and travel tips.
• Legal Compliance: To comply with legal obligations, such as visa requirements or government regulations.

Data Sharing & Third Parties

We value your privacy and will not sell or rent your personal information. However, we may share your data with third parties under the following circumstances:

• Service Providers: To trusted partners who help us provide travel services, such as accommodation providers, guides, and transportation services.
• Legal Obligations: If required by law or in response to legal processes, we may disclose your personal information to regulatory authorities.
• Business Transfers: In the unlikely event of a business merger or acquisition, your data may be transferred to the new entity.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers, encryption of sensitive data, and restricted access to your personal information.

However, please note that no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct inaccurate information.
• Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
• Opt-out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

Cookies

Our website may use cookies to enhance your browsing experience by personalizing content and remembering your preferences. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the site.

Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies when visiting them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Ngavutani Adventures and Safari
Email: info@ngavutanisafari.com
Phone: +255 626 454 413